Yes, you can view your account and pay your bill online through your REcolorado Professional Account. Contact Finance@REcolorado.comto receive your login credentials. Once you receive your credentials, log in to your account, select ‘Billing’ from the menu on the left-hand side of the page, and click ‘Pay My Bill.’

We’re flexible! You can make payments on a monthly, quarterly or annual basis. Simply choose the option that works best for you. Log in to your REcolorado Professional Account, click ‘Billing’ from the menu on the left-hand side of the page, and choose ‘Billing Preferences.’ Additionally, an automatic payment feature is also available for your convenience. To sign up for Auto-Pay, click ‘Pay My Bill’ and select the Auto-Pay checkbox.

We love free services just as much as the next person, but our quality data is maintained by a host of hardworking staff members. The charge for RETS data covers the support staff, system and data maintenance and upkeep, and bandwidth expenses, which vary depending on data access.

Please see our Participant Pricing Schedule or our Vendor Pricing Schedule.

IDX Data Feeds: A setup fee is due when your Trestle account is created. Your recurring subscription fee will start once your Trestle connection has been approved.

All Other Data Feeds: A setup fee is due when your test account is created. Your recurring subscription fee will start once you opt to go live with your account. You will automatically be billed monthly, but you can change your payment preferences at any time to make quarterly or annual payments if that’s what you prefer.

Please complete our short questionnaire to find out which data product best meets your needs.

• • IDX Content
  • VOW Content
  • Office Inventory Content
  • Standard Content
  • All Content
  • Syndication
  • Please also see the full product descriptions for more information.

• • Syndication: Active and Pending
  • IDX Content: Active, Pending, Leased (back to 2012), and Closed (back to 2012)
  • Office Inventory Content: Active, Pending, Leased (back to 2012), and Closed (back to 2012)
  • Standard Content: Active, Pending, Leased (within the past three years), and Closed (within the past three years)
  • All Content: Active, Pending, Withdrawn, Expired, Leased, and Closed

Please contact our friendly data support team at datasupport@REcolorado.com.

We’re happy to help! Brokers can send an email to Finance@REcolorado.com. Vendors can send an email to Vendors@REcolorado.com. Please include details about the statuses or fields which interest you. 

The approval process varies. We can provide you more specific information after we receive and review your content license application.

The timeline varies depending on the service package you’ve chosen, but most customers are live within a couple of weeks.

We do not provide feeds on an individual agent level, but if you’re a Participant, we can set you up with a feed of your office listings. Click here to view pricing.

Yes. When we approve your RETS access, you’ll receive credentials for what we call our ‘staging’ site. You’ll be able to see how everything looks before it goes live.

Yes, test data access may be available from our staging site even for products that haven’t yet launched. After reviewing your product and launch plans, we’ll determine if test access is appropriate. If so, we can get you set up with data access and then keep in touch with you regarding your launch timeline.

• • IDX Content
  • VOW Content
  • Office Inventory Content
  • Standard Content
  • All Content
  • Syndication

IDX Data Customers: Photos are available via URL in Trestle. 

All other Data Customers: Photos are not available via URL, but you can use RETS GetObject queries to download photos.

It varies depending on your data contract, but at a minimum, you’ll be able to update data and photos 4 times a day after your initial data pull. We require that ongoing updates be done using only incremental data pulls rather than using full data/media pulls.

We have heard from current RETS customers that the following RETS libraries work well with our system:

• • PHRETS
  • LibRETS
  • RETS Python 3 Client
  • Please note that REcolorado does not offer support for RETS libraries.